B2B Solutions for Electronic Ordering and Information Exchange at the Olin Corporation

Diese Fallstudie finde ich nützlich.
Diese Fallstudie finde ich nützlich.
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Management Summary
    Olin Chlor Alkali Products is a division of the Olin corporation headquartered in Cleveland, Tennessee. This division produces the compound products chlorine and caustic soda through electrolysis. In view of the high transportation costs, these products can only be offered to a regional customer base. Olin Chlor Alkali Products improved customer satisfaction by providing customers with order-related information such as analysis certificates and tracking and tracing functions through its website. At the same time, the web solution increases the productivity of sales personnel. For major customers, the concept of the “virtual pipeline” envisages the direct connection of ERP systems. This ties the customer more closely to the company and allows both partners further cost savings through an automated ordering process.
Referenz
Lin, S.E.; Senger, E.: Fallstudie Olin Chlor Alkali Products - Informationsaustausch mit Geschäftskunden, Institut für Wirtschaftsinformatik, Universität St. Gallen, St. Gallen, 2003, http://cases.iwi.unisg.ch
Erstellungsdatum der Fallstudie: Dec 1, 2003
Autor(en) der Fallstudie:
Lösungspartner:
Olin Corporation, Norwalk
Hagood, Keith, Systems Development Engineer
Impress Software Solutions, Inc., Waltham
N.N., Systems Development Engineer
Betreiber der Lösung:
Olin Corporation
Bolick, R. E. (Gene)
Director Customer Support
Branche:
  • Chemical industry/Plastic goods
  • Chlor/Alkali Products
© 2002-2012 FHNW
Aktualisiert am 12.08.2011
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